PRIVACY POLICY
FLONIX Technology is committed to maintaining the privacy and security of the information provided by our customers and website visitors. This Privacy Policy outlines how we handle personal information collected through our website, enquiries, orders, and customer interactions.
INFORMATION WE COLLECT
When you use our website, contact us, submit an enquiry, or place an order, we may collect information such as your name, mobile number, email address, billing or delivery address, order details, product enquiries, and other information voluntarily provided by you.
Where applicable, limited technical information such as browser type, device information, IP address, and website activity may also be collected.
HOW WE USE YOUR INFORMATION
We may use the information collected to:
- Process and manage orders
- Arrange shipping and delivery
- Respond to enquiries and support requests
- Provide product and order-related assistance
- Communicate important service or order updates
- Improve our website, products, and customer experience
- Maintain website security
- Meet applicable legal and business requirements
COOKIES & WEBSITE DATA
Our website may use cookies and similar technologies to support essential website functions, remember user preferences, understand website usage, and improve the browsing experience.
Where analytics or marketing tools are enabled, additional cookies may be used in accordance with applicable settings and requirements.
PAYMENT INFORMATION
Where online payment facilities are available, transactions may be processed through authorised third-party payment service providers.
FLONIX Technology only uses payment-related information made available to us as necessary for order processing, verification, accounting, and customer support.
SHARING OF INFORMATION
We may share necessary information with trusted service providers such as courier or logistics partners, payment processors, hosting providers, technical service providers, and other partners when required to complete an order or provide a requested service.
We may also disclose information when required by applicable law or a lawful request from an authorised authority.
FLONIX Technology does not sell customer personal information for monetary consideration
DATA SECURITY
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss, or disclosure.
However, no website, electronic transmission, or digital storage system can be guaranteed to be completely secure
DATA RETENTION
Personal information may be retained only for as long as reasonably necessary for the purpose for which it was collected, including order processing, customer support, accounting, security, dispute resolution, and applicable legal requirements.
Information that is no longer required may be deleted or anonymised where appropriate.
YOUR PRIVACY RIGHTS
Subject to applicable law, you may contact us to:
- Request information regarding your personal data
- Ask for inaccurate information to be corrected
- Request deletion where applicable
- Withdraw consent where processing is based on consent
- Raise a privacy-related grievance or concern
Requests may be submitted through the official contact details available on our website.
CHILDREN'S PRIVACY
Our website and products are intended for general customers and are not specifically directed toward children.
Where information relating to a child is processed, applicable consent and legal requirements will be followed.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
FLONIX Technology is not responsible for the content, security, privacy practices, or policies of third-party websites. Users are encouraged to review the privacy policies of third-party services before providing personal information.
CHANGES TO THIS PRIVACY POLICY
FLONIX Technology may update or modify this Privacy Policy when required due to changes in our website, services, business practices, or applicable requirements.
Any updated Privacy Policy will become effective once published on our website.
CONTACT US
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact FLONIX Technology through the official contact details provided on our website.
Website: www.flonix.in
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