GENERAL TERMS
Welcome to the FLONIX Technology. By accessing our website, purchasing our products, or using our services, you agree to these Terms & Conditions.
Please review these Terms & Conditions carefully before using our website or purchasing any FLONIX product.
PRODUCT INFORMATION
FLONIX Technology manufactures and supplies RO Water Purifiers, Booster Pumps, RO Membranes, Inline Filters, Filter Housings, RO Spare Parts, Accessories, and other water purification products.
We make reasonable efforts to ensure that product images, descriptions, specifications, dimensions, colours, packaging, prices, and availability shown on the website are accurate.
Product design, packaging, specifications, price, or availability may be updated without prior notice.
ORDERS & PAYMENTS
Customers must provide complete and accurate billing, shipping, and contact information while placing an order.
An order may be accepted, rejected, cancelled, or modified in case of stock unavailability, incorrect pricing, payment issues, technical errors, delivery limitations, or other valid business reasons.
Orders will be processed according to the payment terms applicable at the time of purchase.
WARRANTY & PRODUCT USAGE
Warranty, where applicable, will be provided according to the warranty terms of the Only FLONIX product.
Products must be installed, operated, and used according to the recommended specifications and proper technical guidelines.
Damage caused by incorrect installation, misuse, physical damage, electrical issues, improper handling, unauthorized repair, modification, or use outside recommended operating conditions may not be covered under warranty.
SHIPPING & DELIVERY
Product availability and delivery timelines are subject to stock, destination, order quantity, payment confirmation, transport availability, and other applicable conditions.
Delivery dates are estimates and may vary due to courier or transport delays, weather conditions, holidays, government restrictions, or circumstances beyond our reasonable control.
Customers are responsible for providing an accurate and complete delivery address.
RETURNS & REFUNDS
Returns, refunds, cancellations, exchanges, and claims for damaged or incorrect products will be handled according to the applicable Return & Refund Policy of FLONIX Technology.
Customers should inspect delivered products and contact FLONIX Technology through the official support channels if there is an order-related issue.
Applicable conditions may vary depending on the product, order type, and nature of the request.
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OFFERS & PROMOTIONS
Discounts, promotional offers, schemes, free products, and special deals may be available for a limited period.
Every promotional offer is subject to the specific terms and eligibility conditions mentioned with that offer.
FLONIX Technology reserves the right to modify, suspend, or withdraw an offer where reasonably required.
LIMITATION OF LIABILITY
FLONIX Technology will not be responsible for loss or damage resulting from improper installation, misuse, unauthorized modification, incorrect handling, or use of a product outside its recommended specifications.
Nothing in these Terms is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable law.
INTELLECTUAL PROPERTY
The FLONIX name, logo, product photographs, graphics, designs, text, product information, and other brand materials displayed on this website are owned by or used with authorization by FLONIX Technology.
They may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior permission.
CHANGES & CONTACT
FLONIX Technology may update these Terms & Conditions when required. Updated Terms will become effective after being published on this website.
For product information, order-related queries, warranty assistance, complaints, or other support, customers may contact FLONIX Technology through the official contact details provided on our website.