SHIPPING & DELIVERY POLICY
At FLONIX Technology, we aim to process and deliver orders safely and efficiently. This Shipping & Delivery Policy explains how orders are processed, dispatched, shipped, and delivered.
ORDER PROCESSING
Orders are processed after order confirmation and, where applicable, successful payment verification.
Processing time may vary depending on product availability, order quantity, payment confirmation, and other operational requirements.
SHIPPING LOCATIONS
FLONIX Technology may deliver products to serviceable locations through authorised courier, transport, or logistics partners.
Delivery availability may depend on the customer’s location, product type, order quantity, and transport service availability.
SHIPPING CHARGES
Shipping or transportation charges, if applicable, will be communicated during the ordering process or before dispatch.
Charges may vary depending on:
- Delivery location
- Product weight and dimensions
- Order quantity
- Transport or courier service
- Special handling requirements
DELIVERY TIMELINE
Estimated delivery timelines may vary depending on destination, stock availability, payment confirmation, courier or transport service, holidays, weather conditions, and other external factors.
Any delivery date provided is an estimate and should not be considered a guaranteed delivery date unless specifically confirmed in writing.
ORDER DISPATCH
Once an order is ready for dispatch, it will be handed over to the applicable courier, transporter, or logistics partner.
Where available, dispatch or tracking information may be shared with the customer through the provided contact details.
DELIVERY ADDRESS
Customers are responsible for providing complete and accurate delivery details, including:
- Customer Name
- Contact Number
- Full Delivery Address
- City and State
- Postal / PIN Code
- Any necessary delivery instructions
FLONIX Technology will not be responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.
DELIVERY DELAYS
Delivery may be delayed due to circumstances such as:
- Courier or transport delays
- Weather conditions
- Public holidays
- Natural disasters
- Government restrictions
- Road or transportation disruptions
- Remote delivery locations
- Other circumstances beyond our reasonable control
FLONIX Technology will make reasonable efforts to assist customers in case of significant delivery issues.
DAMAGED OR INCORRECT DELIVERY
Customers are advised to inspect the shipment after receiving it.
If the package or product is received damaged, defective, or incorrect, please contact FLONIX Technology through our official support channels and provide the relevant order details, photographs, or videos where required.
Such requests will be handled according to the applicable Refund & Return Policy.
FAILED DELIVERY
If delivery cannot be completed because of an incorrect address, unavailable recipient, repeated unsuccessful delivery attempts, or another customer-related reason, additional delivery or re-shipping charges may apply.
Any such charges will be communicated before re-dispatch where applicable.
ORDER TRACKING
Where tracking facilities are available, customers may receive tracking or transport details after dispatch.
Tracking updates are provided by the respective courier or logistics provider and may occasionally be delayed.
OWNERSHIP & RESPONSIBILITY
Products should be checked at the time of delivery where reasonably possible.
Any visible damage, missing items, or delivery discrepancies should be reported to FLONIX Technology as soon as reasonably possible through the official contact channels.
CONTACT US
For questions regarding shipping, dispatch, delivery, or order status, please contact FLONIX Technology through the official contact details provided on our website.
Website: www.flonix.in